Country: Thailand
Closing date: 12 Apr 2016
The ICT Section, UNICEF East Asia and the Pacific Regional Office is seeking an individual consultant to provide ICT support for UNCEF office both Thailand Country Office (TCO) and East Asia and the Pacific Regional Office (EAPRO).
Work Assignment:
Under the supervision of ICT Officer, the consultant will perform the following tasks:
- Provide ICT helpdesk and technical support for TCO and EAPRO users, e.g. equipment setup, Installation of standard hardware/software/applications, and troubleshoot Desktop/Laptop PC, Printing facilities, and ICT support for internal and external meetings when requested
- Assist in implementation of Contact Center System and maintain the current traditional telephone system
- Assist in the improvement of Data Centre (server room)
- Provide backup support in the absence of the team member, ensuring the service requests are completed in a timely manner
**
End Product(s):
The consultant would be paid on a monthly basis upon submission of deliverable report. **
Estimated Duration of Contract: 6 months starting from May - October 2016
Official Travel: The consultant will work at UNICEF Office, Bangkok, Thailand.
Qualifications or Specialized Knowledge/Experience Required:
- University degree in Computer Science, Information System, or related experience
- Knowledge of Windows 8.1, Windows Server 2008 R2, Windows Server 2012, Operating systems, networking, Desktop/Laptop PC hardware and software, and printing devices
- Strong capabilities with use and support of MS Office 365 software suite
- Basic knowledge of IP Telephony and traditional PABX system
- Thai nationals
- Fluency in spoken and written English and Thai
- User service oriented
- Good communication, interpersonal and working with people skills
How to apply:
Interested candidates are requested to submit CV or P11, full contact information of minimum 2 references, availability, and proposed monthly professional fee in THB by 24:00 hrs. Bangkok time, 12 April 2016 to hrbangkok@unicef.org
Only short listed candidates will be notified.
